Key Account Manager

We have an exciting opportunity to join our team as Key Account Manager.


We have an exciting opportunity to join one of Europe's leading manufacturers, based in Mouscron. McBride is the leading supplier of Private Label Household and professional cleaning/hygiene products for Europe's largest and most successful retailers as well as producing own brand products.

The formula for our success is quite straightforward: we work by our Key Values - Always Committed, Working Together, Aspire to be the best and Giving and Taking Accountability to create a positive environment for all McBride employees.


Job Purpose

The aim of this role is to improve our market position in offering contract manufacturing services and achieve financial growth, through building key customer relationships, negotiating and closing business deals and growing and retaining existing customers by presenting new solutions and services.

Your responsibilities will be

  • Manage and develop one person (Sales coordinator).
  • Management of strategic accounts to deliver budgeted sales and profit.
  • Build strong long-term relationships and ensure continuous generation of new business.
  • Generate a Key Account Plan where strategic long-term account development is thoroughly analysed and translated into concrete short/mid/long-term actions and priorities.
  • Manage the tender processes and be responsible for competitive, on-time and accurate offer.
  • Negotiate contracts & price revisions.
  • Effectively monitor and control project progress.
  • Look for new opportunities, hunt for new business.
  • Resolve key issues and challenges of your clients and act as a link between your customer and the internal teams.
  • Collaborate in the company planning process, preparing volume forecast and plans, budget and forecast sales for the customer volume, revenue, and timing.
  • Demonstrate good financial understanding, explain the business drivers/ restrainers.
  • Build market intelligence and acquire a deep understanding of customer needs and requirements.
  • Translate account plans into strategic initiatives and liaise with marketing, R&D, category, purchasing and supply chain.
  • Prepare and execute presentations to customers both virtually and face to face.
  • Prepare regular reports to the Line Manager related to account development.

Skills and education we are looking for

  • University degree (Sales or a Business related subject) or equivalent
  • Proven sales experience (min ⚠/⚠ years) in B⚠B, ideally FMCG.
  • Excellent English skills, both written and spoken and with the ability to negotiate with customers in English. The knowledge of other European languages is an asset (French or Dutch especially).
  • Skilled negotiator with considerable experience in handling complex and commercially sensitive negotiations with major international clients
  • Good financial and analytic skills.
  • Agility with Excel/ SAP.
  • Regular International travel is required.

What will make you successful

  • A highly developed sense of commercial awareness
  • Project Management skills
  • Coaching & people management capabilities
  • Create long term relationships.
  • Numerate with strong analytical and problem-solving ability.
  • Hands-on approach, with a 'can-do' attitude.
  • Ability to prioritise, demonstrating first class organisational skills and time management skills
  • Able to manage complexity.
  • Ability to influence at a senior level, both internally and externally

What can you expect

  • To join a talented team where your contribution is recognised.
  • To work in a challenging, fast paced, international company.

In return you will receive

  • A salary in line with experience and market conditions.
  • You will benefit from extra-legal advantages such as a group insurance, an hospitalization insurance (DKV) as well as meal vouchers and eco-cheques,…
  • A company car.
  • Flexible working arrangements.
  • You have access to an Employee Assistance Programme.
  • ⚠/⚠ Access to online training.
  • The opportunity to join an international company that offers you a stable and long term position.
  • Offices situated in an accessible location, without traffic jams.

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