Locatie:
1702 GROOT-BIJGAARDEN
Contract:
Voltijds, Onbepaalde duur
Contact:
0479647091
Datum Gepubliceerd:
18 april 2024
Customer Service Administrator
- METISELECT
- Vlaams-Brabant
- Sales support en -administratie
- 3 weken geleden
Functie
Main goal:
- Servicing customers form quote to invoice
- Responding on customer’s questions: telephone / email
- Back-up for teammembers
Responsibility:
Technical
- Understanding the customer’s questions
- Determining who to direct the questions too
Sales
- Support customers and account managers in daily operations
- Provide answers on technical questions or direct them to the right colleague
- Administrative support to the sales process including both inward and outbound communication
Other responsibilities
- Being a loyal teammember in a wonderfull team
Jouw profiel
Competence requirements, theoretical background/education:
- Higher secular education or equivalent by experience
- (Basic) Technical knowledge or technical interest in fluid system products
Competence requirements, practical background:
- Multilingual: Dutch / French / English
- Computer skills: Outlook / Excel
- Continuous learning
- Customer orientated
- Knowledge of SAP B1 is a plus, but not a requirement
-
Bestellingen registreren
Voorwaarden controleren (leveringstermijnen, verpakkingswijze, ...)
De klant of de verkoper erover inlichten - De betaling van bestellingen opvolgen (voorwaarden, facturatie, ...) of overmaken aan de betreffende dienst (boekhouding, juridische zaken, ...)
- De vraag van de klant technisch en commercieel onderzoeken (termijn van fabricatie, beschikbaarheid van producten, kost, ...)
-
Klanten of leveranciers opvolgen
Oplossingen voorstellen in geval van problemen (levering, garantie, reglement, ...) -
Telefonische oproepen ontvangen
Klanten informeren (opvolging van de bestelling, informatie, ...) -
Kostenramingen opstellen
Technische en commerciële gegevens overmaken aan klanten, verkopers, ... (planning, prijs, betaling, ...)
Aanbod
- You will be joining an international company that has a very family feel locally.
- Work-life balance is at the heart of the company's priorities. Quality and continuous training are essential for our client, and you will be given all the internal and external tools to develop yourself.
- You will be able to enjoy an attractive salary with competitive fringe benefits.
Solliciteren
Cristina Condorelli
0479647091
Cristina@metiselect.be
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