Functie

The mission is to ensure the success of the store by creating an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performing all store management functions in absence of Head Coach (Store Manager).
• Monitor daily operational procedures and ensure the successful operation of the store on the sales floor.
• Model and supervise efficiencies and best practices.
• Assist the team in ensuring sales goals and key metrics are met: Sales, Conversion, UPT, ADT, Payroll, Secret Shop, Turnover, Staffing
• Ensure compliance in Loss Prevention and Health and Safety measures and hold teams accountable.
• Communicate and execute action plans to Athletes on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives as communicated by senior leadership.
• Ensure delivery of high-level customer service by being knowledgeable on all products offered.
• Provide consistent coaching on sales, product and training in order to ensure the highest level of customer service and sales.
• Ensure sales results, goals and individual accountability are communicated to athletes; hold athletes accountable to achieve individual and team objectives.
• Role model and empower team to provide a customer-first experience that promotes a sales and service culture.
• Conduct coaching sessions with Leads and Athletes to ensure performance expectations are met.
• Ensure that the floor is stocked and merchandised to company standard.
• Hold Associates accountable for compliance to all company policies and procedures.
• Role model 100% compliance to all Health and Safety, Harassment and Loss Prevention regulations, policies, and procedures.
• Analyze sales reports to identify sales opportunities.
• Support Management in the delivery of on-going training and follow up as required.
• Support the recruitment of Athletes as needed, including pre-screens and interviews.
• Review and update the Break Room Communication Board.
• Open and close the store following established procedure.
• Undertake all other relevant duties as required to ensure the store runs smoothly, efficiently and to expected standard in all areas.

Jouw profiel

• Minimum of 2 years experience in a retail leadership role.
• Ability to motivate, train, and coach others to a higher level of success and accountability.
• Proficient in Microsoft Office products and retail business systems.
• Ability to work weekends, evenings and holidays as needed.

• Acties uitvoeren ter ondersteuning van het personeelsbeheer (aanwerving, opleiding, ...)
• De activiteit van het verkoopteam organiseren, opvolgen en technisch ondersteunen

Solliciteren

Margaux Perez
0659828356
margaux@fox.co.il