We design and implement ICT, telecom and audiovisual solutions. This includes both software and hardware.

Our solutions are always co-created with our customers. We like to inspire them with innovative technologies, as much as we are inspired by it ourselves.

SP Team is a P&M Connect brand. As a Group, we have the opportunity to design creative solutions and develop smart offerings, calling upon the expertise of other P&M Connect brands as and when required. Our decentralized model empowers people to nurture innovation at the local level, giving birth to products that can then be deployed at a wider scale.

At SP Team in Roeselare, we are looking for a Support Assistant for our Support & Managed Services department. Our audiovisual department with projects you can admire in the building of the NATO and the European Commission, is located in Roeselare.

Project Assistant – Customer Support

Function

• You are responsible for the helpdesk and the management of support requests
• You ensure the administrative follow-up of the interventions, from the request till its closure
• You are responsible for part of the department's administration
• You manage the planning and organisation of our technicians
• You are actively involved in the financial management of the contracts
• You work closely with the Team Manager and the Project Engineer to manage invoicing
• You daily prepare offers in collaboration with the Project Engineer

Profile

Structured, organised, analytical, customer-oriented, communicative and problem-solving are characteristics you recognise in yourself.

You will work in Word, Excel and SAP on a daily basis. Don't you have experience with these? Then we provide training!

You can communicate at a certain level in Dutch, French and English.

Offer

• Training “on the job”, at the P&M Connect Academy and with external partners, allowing you to continue to develop yourself
• A fun and professional working atmosphere, where there is plenty of time for fun (team building, employee party, family day,…)
• You will be part of a healthy organisation that is part of an international group with ambitions
• The place of employment is Roeselare. After an induction period, teleworking can be discussed

Interested? Contact us:

Laura Roelandt - HR Officer

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