Account Manager (m/f/d)

Account managers (m/f/div)

Location: Berlin | administrative location

Application deadline: February ⚠, ⚠

Employment: Part-time, full-time

Starting date: at the earliest possible date

Ausschreibungsnummer: ⚠-⚠-⚠

Remuneration: Pay grade ⚠ upper intermediate service TV EntgO-DRV

Field of activity

Within the IT department, our division is responsible for customer relationship management with our customers, the departments and staff areas of the DRV-Bund. Our activities focus on the analysis and evaluation of business process optimizations, coordination with our customers on strategic IT projects & planning, consulting on possible IT solutions and active expectation management. We define standards, coordinate specialist domain-specific requirements management and provide support in strategy and IT service portfolio development.

Your tasks

• You work in the central account management of the IT department
• Development of strategic customer relationships in the IT specialist area assigned to you
• Exchange on strategic projects / customer requirements and relevant specialist processes
• Active consulting on possible IT solutions in connection with expected or possible optimizations in the business processes
• Coordinating requirements management and managing the continuous exchange at various hierarchical levels

Your profile

• A completed university degree (Bachelor's, Diplom FH) in IT, economics, administration or related courses of study or an equivalent qualification or completed vocational training (commercial, administrative or IT-related)
• Several years of task-relevant professional experience
• Experience in actively maintaining customer relationships, analyzing business processes and IT service management is an advantage
• A high level of coordination and management skills, strong communication skills and the willingness to actively develop new structures round off your profile

We offer you

• An interesting and varied job with all the benefits of a large public employer
• A structured induction and good training and development opportunities
• Family-friendly, flexible and service-oriented working time models
• The health of our employees is important to us. We support the practical implementation of occupational health management in everyday working life

Further information

To fill the position, we will conduct a selection interview with the most qualified applicants.

Advantages

⚠ vacation days with a ⚠-day week

Special annual payments and capital-forming benefits

Company pension scheme (VBL)

Flexitime

Contact person

Philippe Goethals

E-mail: @

Phone: ⚠ ⚠ ⚠

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This job advertisement relates to an area in which women are underrepresented within the meaning of the Federal Equal Opportunities Act. SMT Connect has set itself the goal of promoting the careers of women. We therefore welcome applications from women with particular interest.

People with a severe disability or equivalent within the meaning of Section ⚠ (⚠) and (⚠) SGB IX will be given preferential consideration if they are equally qualified. We welcome applications from people of all nationalities.