Job 553 van 1000

Bright Plus


Customer service assistant (ES/PT)


Functie

Do you have a real talent for languages and do you know how to speak to customers like no other? Then this job opportunity is definitely made for you! For our international client in Olen, we are looking for a customer service assistant with an excellent knowledge of Spanish and Portuguese.

You will have the following responsibilities:

  • You are the contact person for our Spanish and Portuguese customers and employees.
  • Your main focus is to handle and follow up all questions, problems and complaints regarding products, purchases in the stores and online orders (Click&Collect and home delivery).
  • You also process questions that come from the stores about online orders.
  • You cooperate closely with colleagues from purchasing, sales, e-commerce and the logistics department.
  • You have daily contact with external logistics partners (various transporters and distribution centers).

Aanbod

What can you expect?

  • A full-time job in an international retail environment where you can maintain your languages.
  • The ability to work flexible hours.
  • Lots of variety, the opportunity to gain a lot of knowledge, intense contact with customers and colleagues, all within an enthusiastic team.

Jouw profiel

Do you recognize yourself in the following description?

  • You have strong language skills: you have an excellent knowledge of Dutch, Spanish and Portuguese. Knowledge of an additional language is always a plus.
  • You have one or several work experiences within a Customer Service department, preferably in a B2C environment.
  • Knowledge of customer service software such as Freshdesk is an asset.
  • You are very communicative.
  • You listen to our customers and do everything to satisfy them.
  • You work in a very structured way and ensure that questions are resolved in a short time.

Solliciteren

Antwerpseweg 1, 2440 GEEL
Mevr. Gitte Gilis

SOLLICITEREN