Job 552 van 1000


Customer Service (H/F) - (NL/ALL)


PURPOSE OF THE POSITION/MAIN MISSION :Taking care of the sales order handling.Supporting the Sales Team(s) and provide them with quotations.Being the coordination between Sales Rep., Sales Manager and the customers

MAIN RESPONSIBILITIESFirst point of contact for all incoming calls, e- mails and other correspondence.Follow- up and transfer all incoming e- mail correspondence within TSC DE mail boxes.Processing customer orders.Initiate the process for sending goods to the Sales Rep. for demonstrations purposes.Managing the demo (car) stock of the Sales Rep. and the inventory within our ERP/CRMAssisting the MARCOM Manager with the marketing tasks.Assisting Finance in making credit notes (delivering all necessary information)Providing the customer with the necessary and needed information regarding the productsMake the, by the Sales Manager approved, quotations and send them to customersProcessing of returning goods via ERP/CRM with DHL/MTS/Edcor.Reporting the incoming complaints regarding products and/or servicesBlocking orders that do not comply with made pricing agreements.Keeping in touch with purchase department for monitoring of backordersKeeping in touch with warehouse over shipmentsUpdate product price lists when necessary


Een contract van onbepaalde duur.Een aangename werksfeer.Een concurrentieel salarispakket, aangevuld met extralegale voordelen.

Onze klant is een toonaangevende distributeur van innovatieve producten met focus op het gebied van anesthesie, chirurgie, neonatologie en uro- /gynaecologie. Wij richten ons op de intramurale gezondheidszorg met als hoofddoel het beschikbaar maken van de meest moderne, innovatieve en kwalitatieve oplossingen voor de bovenstaande doelgroepen.

Jouw profiel

EXPERIENCEMBO, experience in a customer service function is an advantage

SKILLSCustomer and quality minded but also a team playerFluent German and fluent DutchMicrosoft Office

BEHAVIORAL SKILLSPunctual and a result oriented individualStress resistant and quality minded


Paepsemlaan 11A, 1070 ANDERLECHT
+32 2 3401845